Information for people with disabilities

Accessibility Information

• Please note that the airport offers the following facilities to the disabled:

  • Help Point system located in the car park (next to the disabled spaces), in the departures and arrivals halls from which help or assistance an be called for,
  • The lift to facilitate a smooth access to the first floor,
  • Disabled toilets, allowing an easy wheelchair access,

• Here are the travel preparation tips for you :

  • Pack all the medications needed for the entire travel (consider any potential delays),
  • Consult your physician about the travel, whether or not it is necessary to take any medical equipment with you,
  • Make a list of the medications you take (ask your physician whether in the country of your destination the medications are available under he same names) to provide accurate information to the physician, if need be,
  • Contact the airport staff using the form provided on the website ,
  • Should you have any other questions, please call the airport helpline, or inform your travel agent about your disability,
  • Ask what facilities are offered to you by your travel agent

• To start your travel smoothly, please follow our advice:

  • Come to the airport much earlier (in general, the airlines finish passenger checking-in 40 min before the departure); it is an absolute minimum,
  • eserve more time to complete all the procedure requirements smoothly,
  • Should you need any assistance, please contact the information desk personally or using the Help Point system located in the car park,
  • Each airline has recorded some baggage losses. To minimize the risk of your wheelchair loss, please attach the baggage tag to the wheelchair, including the owner’s surname, address and telephone number and the contact details of the place the wheelchair owner will stay when he reaches the final destination. If the wheelchair assembly is complicated and requires special tools, please provide the wheelchair with assembly instructions and inform the airline on the tools required earlier.

• A disabled person traveling on a journey must purchase insurance not only for flights but also for the entire journey.

  • if you are a citizen of the European Union traveling within it, you are entitled to free basic medical help if you have an E-111 form with you,
  • get acquainted with the offers of several insurance companies,
  • specify your needs, remember that if you have expensive specialist equipment such as a wheelchair you can insure it against theft or destruction,
  • read carefully what is guaranteed by the purchased policy, often the cheapest policies do not cover the costs of treatment of a previously diagnosed condition.